Terms of Use

Last Updated:

Welcome to SereniClose. These Terms of Use govern your access to and use of the website drozelonbrax.world and the smooth end-of-day programs and services offered by SereniClose. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using the SereniClose website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the website or services. These Terms constitute a legally binding agreement between you and SereniClose.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

2. Eligibility and User Responsibilities

Our services are intended for individuals who are 18 years of age or older. By using our website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may not use our services.

You are responsible for:

• Maintaining the confidentiality of your account credentials and for all activities that occur under your account
• Ensuring that all information you provide is accurate, current, and complete
• Notifying us immediately of any unauthorized use of your account or any security breach
• Complying with all applicable laws and regulations in your use of our services

3. Description of Services

SereniClose provides smooth end-of-day programs designed to help individuals create meaningful evening routines that promote relaxation, mindfulness, and better sleep quality. Our services include:

• Structured multi-week programs with guided sessions and exercises
• Digital content including audio sessions, written materials, and progress tracking tools
• Educational resources about evening wellness and sleep optimization
• Customer support and guidance throughout your program journey

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to notify active program participants of significant changes.

4. Important Disclaimers About Our Programs

4.1 Not Medical Advice

The programs, content, and information provided by SereniClose are for general educational and wellness purposes only. They are not intended to be, and should not be interpreted as, medical advice, diagnosis, or professional health guidance. Our programs focus on lifestyle practices and behavioral approaches to evening routines and relaxation.

SereniClose programs are not designed to address, diagnose, or provide solutions for medical conditions, sleep disorders, mental health conditions, or any health-related issues. If you have concerns about your sleep, mental health, or physical well-being, you should consult with a qualified healthcare professional before beginning any wellness program.

4.2 No Guaranteed Results

While our programs are designed based on evidence-informed practices and many participants report positive outcomes, individual results may vary significantly. We do not guarantee, warrant, or promise any specific outcomes, improvements in sleep quality, stress reduction, or other benefits. Your results will depend on numerous factors including your commitment, consistency, individual circumstances, and other variables beyond our control.

4.3 Personal Responsibility

You acknowledge and agree that participation in our programs is entirely voluntary and at your own risk. You are solely responsible for assessing whether our programs are appropriate for your situation and for any decisions you make based on program content. You should use your own judgment and, when appropriate, consult with professionals before making significant changes to your routines or lifestyle.

5. User Conduct and Prohibited Activities

When using our website and services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Provide false, misleading, or inaccurate information
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the operation of our website or services
• Attempt to gain unauthorized access to any portion of the website, other user accounts, or computer systems
• Use automated means such as bots, scrapers, or crawlers to access our website without permission
• Upload, transmit, or distribute any content containing viruses, malware, or other harmful code
• Engage in any activity that could harm SereniClose's reputation or interfere with other users' enjoyment of the services
• Share, distribute, or resell program materials without our express written permission
• Reverse engineer, decompile, or attempt to extract source code from our digital platforms

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in conduct we deem inappropriate or harmful.

6. Intellectual Property Rights

6.1 SereniClose Proprietary Rights

All content, materials, features, and functionality available through our website and services, including but not limited to text, graphics, logos, images, audio clips, video content, program materials, software, and compilation thereof, are the exclusive property of SereniClose or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

The SereniClose name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SereniClose. You may not use these marks without our prior written permission.

6.2 Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services and program materials solely for your personal, non-commercial use. This license does not include any right to:

• Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform our content
• Share program materials with others who have not enrolled in the programs
• Use our content for any commercial purpose or for any public display
• Remove any copyright, trademark, or other proprietary notices from our content

6.3 User-Generated Content

If you submit feedback, testimonials, suggestions, or other content to SereniClose, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media for any purpose, including marketing and promotional activities. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights.

7. Payment Terms and Billing

7.1 Program Fees

Access to our programs requires payment of the applicable fees as displayed on our website. All prices are listed in New Zealand Dollars (NZD) and are subject to change without notice, though price changes will not affect purchases already made.

7.2 Payment Processing

Payment processing is handled by secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees to that payment method. You are responsible for maintaining accurate and up-to-date payment information.

7.3 Refund Policy

Due to the digital nature of our programs and the immediate access granted upon purchase, all sales are final. Refunds are generally not provided except as required by law or as specified in our Return Policy. Please review program descriptions carefully before purchasing.

8. Access and Service Availability

We strive to ensure that our website and services are available at all times, but we do not guarantee uninterrupted or error-free access. Our services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will not be liable for any modification, suspension, or discontinuation of services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of personal information as described in the Privacy Policy.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by SereniClose. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We do not warrant the offerings of any third parties or their websites.

You acknowledge and agree that SereniClose shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any third-party content, goods, or services available through such websites or services.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SERENICLOSE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH OUR SERVICES
• ANY CONTENT OBTAINED FROM OUR SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL SERENICLOSE'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO OUR SERVICES EXCEED THE AMOUNT YOU PAID TO SERENICLOSE IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED NEW ZEALAND DOLLARS, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SERENICLOSE DOES NOT WARRANT THAT:

• THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
• THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE
• ANY ERRORS IN THE SERVICES WILL BE CORRECTED

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD.

13. Indemnification

You agree to defend, indemnify, and hold harmless SereniClose, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

• Your violation of these Terms of Use
• Your use of our services in violation of applicable law or third-party rights
• Your violation of any third-party right, including intellectual property rights or privacy rights
• Any content you submit or transmit through our services

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the services will immediately cease.

You may terminate your account at any time by contacting us. However, termination does not entitle you to a refund for any fees already paid.

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our services, you agree to first contact us to attempt to resolve the dispute informally. We are committed to working with you in good faith to reach a mutually acceptable resolution.

15.3 Jurisdiction

If informal resolution is unsuccessful, you agree that any legal action or proceeding shall be brought exclusively in the courts of New Zealand, and you consent to the personal jurisdiction of such courts.

16. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date. We may also notify registered users via email or through a prominent notice on our website.

Your continued use of our services after any changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using our services.

We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions, which shall continue to be valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on our website, constitute the entire agreement between you and SereniClose regarding the use of our services and supersede any prior agreements or understandings, whether written or oral.

19. Waiver

No waiver by SereniClose of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms at any time without notice or consent. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

21. Contact Information

If you have any questions about these Terms of Use, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.